OUR CLIENTS ARE GIVEN
A DESIGNATED TOLL FREE
NUMBER TO CALL
- 24/7
- Day & Night
- Always Ready
to Support
Contact REAL
- Ask us anything....
info@realwebsupport.com - Submit a detailed HIRE US Form.
- Our Clients receive a designated Toll Free Number to call, 24/7.
- Our Clients receive easy and direct access to Real person, via Chat.
- Our Clients receive access to their Support Summary via online log in.
How it Works
- Call or Email us.
- Get a Quote.
- Allow us access.*
- Problem solved.
*We will need your domain and hosting information.
Credit Card Payments Accepted via PayPal
Secure and Convenient!
- We document all Service Requests.
- Once your service has been fulfilled, we email you "Completion Summary".
- We make Service Requests Summaries available online for you (login required).
Our services are applied in three basic categories:
Fixed
Scheduled services to be performed.
Projects
On a per need basis, which last until the end-result is achieved.
Rush
On a per need basis, when there is a problem, we fix it right away.
All it takes is one phone call or email to us and we will be able to assist you.
We highly recommend certain services to be performed on your website as a preventive and precautionary measure. Usually these services are performed regularly, on a fixed schedule. An example of this service is Monitoring.
There are also other services we consider as projects, such as Redesign or SEO. We finish the project on a set time line, and overall, we turn over an “enhanced” website.
Lastly, we hope you do not need to call us for a Rush, service, but if your website is down and you need an immediate fix or update, we are here to serve you. We respond with in One Hour, Guarantee. And most problems are fixed with in a 24 HR Period.
